Differentiation service of level in multiservice call centers with adaptation servers
نویسندگان
چکیده
منابع مشابه
Service-Level Differentiation in Call Centers with Fully Flexible Servers
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ژورنال
عنوان ژورنال: Informacionno-technologicheskij vestnik
سال: 2017
ISSN: 2409-1650
DOI: 10.21499/2409-1650-2017-3-106-117